Operational Reboot : Business Coach

Client

Business Coach (B2C)

Problem

Attracting, engaging with and booking in prospective new clients for calls was becoming a huge burden on our client, whilst also managing a large team and nurturing his existing client base. All of this meant he was hitting a wall.

Action

We integrated one of our Virtual PA’s seamlessly into our client’s onboarding process; implementing a fool-proof system on the client’s CRM system and taking care of the initial contact with leads; fielding for legitimacy and booking warm leads in for a call in the client’s diary via a pre-agreed method.

Result 

After only 3 weeks of our involvement, our client found that they had more than doubled their diary bookings with potential leads.

Our VA had also found a way to maximise the outreach process, making the leads contacted far more likely to book in for a call!

Service


A Second Pair of Hands : Website Design Agency

Client

Web Design Agency & Sales Funnel Extraordinaire (B2B)

Problem

Struggling to juggle existing client workload alongside growing their own business and bringing in new clients.

Action

We matched them with one of our more techy VA’s, who perfectly complimented their skillset and working style – someone who had experience working on WordPress websites and other systems so that they could action certain tasks from our client’s to-do list, filtering work for our client.

 

Additionally, we implemented a ‘ticketing’ system so that all new enquiries from customers were received and sorted in a timely manner – our VA acting as the initial point of contact to act as a buffer to our client.

Result 

Once the client communications and website editing was taken care of by the VA, it freed the client up to make and nurture those connections that would have been missed.

The client is now experiencing rapid growth and increased sales due to the implementation of our VA.

Service